Quality and Value

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Our mission statement-ARC works with you to improve your agency's success by delivering responsive, customer-focused, cost-effective administrative support. Our mission is to fully and professionally support your mission.

2017 ARC Customer Meeting


The 2017 ARC Customer Meeting will be held on May 10th-11th. We're pleased to announce that this year's theme is “Building the Future Together”. This year will include more interactive lectures, breakout sessions, and even a Networking Hall…we want to hear your feedback at the event!

But you have also helped even before the meeting… we've added topics and sessions based on your feedback, so thank you!

We're excited to provide a Networking Hall that will be available from 10AM - 4:30PM, for both days of the event, with tables that represent most ARC Services. This is where our presenters will be when they're not presenting. We encourage you to stop by the tables for the ARC services that you currently have, and the tables for ARC services you're interested in learning about.

We'd like to invite you to help build our future together…starting with joining us in May. Below you'll find the latest agenda, session descriptions, and even the slides for most of the presentations. Feel free to print and bring them with you if you'd like to take notes or ask questions.

We look forward to seeing you there!

The ARC Customer Representative Team

May 10, 11
8:00AM - 4:30PM (Approximate)

Federal Housing Finance Agency auditorium
Constitution Center, 400 7th Street SW, Washington, DC 20219

Meeting Materials


Customer Registration Form


   Financial Management

   Travel Services

   Procurement Services

   Human Resources